About May
Business Analyst | Process Mapping Specialist | Career Coach for Non-Coding Tech
Your guide to mastering the Business Analysis fundamentals that can transform your career without learning to code.
I've worked as a Business Analyst for several years, and the one skill that completely changed my career was process mapping.
Early on, I struggled with it. I watched tutorials, read articles, and tried to figure it out on my own. But it only clicked when someone walked me through it step by step. That experience shaped how I learn and how I teach today.
Since then, I've helped organisations streamline operations through clear, effective process design, including supporting the UK Parliament in implementing a new HR and payroll system. I mapped complex workflows across multiple departments, ensuring a smooth transition from outdated systems to modern solutions, and the project was a success.
I hold a BCS International Diploma in Business Analysis and have years of hands-on experience helping teams simplify complexity and communicate with clarity.
Now, I help professionals master the same skill that transformed my own career: process mapping that finally makes sense.
Hands-on experience collaborating with stakeholders, mapping complex processes, and delivering documentation that drives real results.
Passionate about helping aspiring and professional BAs master the fundamentals. I simplify complex concepts into clear, actionable steps.
Specialist in identifying bottlenecks, streamlining workflows, and creating visual process maps that teams actually understand.
Every session is tailored to your goals. We'll work with your real processes, not generic templates, so you leave with practical, usable skills.
I don't teach from theory or jargon — I teach from experience. I'll walk you through each concept step by step, helping you think and visualise like a true Business Analyst.
AI can list a process — but it can't see it. A skilled BA creates clear visual maps, with the right notation, swim lanes, and decision points, that bring order to chaos.
You'll leave every session with clarity, confidence, and a professional process map you can actually use and showcase.